HELP CENTER
Shipping, Returns & Exchanges
Everything you need to know about shipping, returns and exchanges.
Shipping, returns & exchanges
Free standard shipping is available on orders $75+ and orders typically arrive in 2-4 business days after processing. Find the latest delivery options and return guidance in Pandora's official Help Center.
Open shipping & returns helpDELIVERY
Choose the option that works for you
Delivery services, order cut-offs and estimated arrival dates are shown at checkout and kept current in the Help Center.
RETURNS
Changed your mind?
Use the returns instructions supplied with your order and check the current eligibility window before sending an item back.
What are your shipping options and delivery times?
Available services and delivery estimates are maintained in the official Shipping, Returns & Exchanges help topic.
See current delivery optionsWhat is your return policy?
Unused items in original condition are eligible for returns within 30 days by mail or in-store with an original receipt or electronic receipt lookup. Final Sale items are not returnable and shipping charges are non-refundable.
Read the current return policyHow do I track my order?
Use the tracking link in your dispatch email. If you need help, contact Pandora through the official support channel.
Get order supportWhat if I received an incorrect or missing item?
Keep your order details and contact Pandora support promptly so the team can review the shipment.
Contact the Help CenterShipping, returns and exchange guidance.